AC Global

sixpkrt

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I've been in contact with AC Global after the recent purchase made for their heater core being sold on eBay.
As mentioned from my other post, their product (HC5777) does not allow the heater box to close with the same fit as an OEM unit. because of the additional bracing & rivets, leaving a 1/4" gap between the two sections of the box.
After bringing this to their attention, they told me they will need to locate the box they used for the HC5777 to find out where their measurements went wrong.
Later that day they contacted me and asked if I would be willing to send them my box because they could not locate the one they used as the template. Unwilling to send mine, I just happen to know a guy in Rockford @71Polara383 who had a bunch sitting on a shelf.
I'll be sending one of those heater boxes to AC Global so they can re-tool the heater core.
If they make good on the commitment made to correct the part, all of us will have a source for parts from them that will fit in our cars.
I'll be staying in touch with them, and will update this thread as I learn more on their progress.
 
1971 if I am not mistaken
 
Nice to see a fast response, and a willingness to work to correct the issue. Hope it works out for you, Tim.
 
Wait, it didn't fit?

I was hoping that it did when the delivery made it here from Cali last week.
After I made contact with their company, letting them know there was a problem with the fit, I got the impression they wanted to correct the problem. The verdict is still out as to how long it will take to make the adjustment to the part, but I'm optimistic they will make the product right.(they did mention they'd only need the core box for 1 to 2 days.)
I deal with all different types of businesses every day. Any of them will wouldn't want a blemish on their reputation, whether it be for a part they sell, a service they provide, or from interaction with an employee.
I already encouraged AC Global, if making the product right, and noting how their company responds to this now known problem, it can and would probably turn into more sales for their business from the C body crowd.
As mentioned above in the OP, I plan on seeing this through. I hope to get the solution we all want, but it really depends on them.
 
@saforwardlook
Wait, it didn't fit? :lol:

Gloat if you must (no surprise at all), but all I was requesting is that you wait until the final verdict is in before trashing them with your "know it all" attitude and stated that I felt they were a stand up company wanting to make things right based on the two correct components they make that you haven't been able to get from your previous outside of the USA junk suppliers without modification that you like to support for some reason. That is still the case IMO.

Thanks for all your efforts to make sure we don't get correct fit parts for our cars or ones made in the USA.
 
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All I ever said was if it's like mine it won't fit. Hopefully they figure out a difference among boxes or something in their manufacturing tolerances.
 
All I ever said was if it's like mine it won't fit.

You have insisted faithfully that we would fail every step of the way. Even after Tim showed you a photo of their evaporator, you immediately concluded for a number of reasons why it wouldn't work and insisted we were going down the wrong path if we thought we would ever get anything good from this company. Well, despite your in depth analysis based on looking at a photo and nothing more, Tim went ahead and purchased the evaporator and by his tests performed on the part he received from them in conjunction with his original heater core, he established that it did indeed fit. Then you got finally got lucky when you absolutely insisted heater core would never fit with seeing nothing. So after discussing this issue with Tim, and based on their record to date of good performance, he proceeded to order one from them anyway and found that it missed the mark as you had projected, despite AC Global properly manufacturing two of the three correct fitting parts, and probably the most difficult ones to manufacture compared to the heater core, by this time. Your childish reaction was to post an emoji gloating at us for :lol: for not taking your superior advice. So instead of just giving up like you would have, he did the smart thing and contacted them about the shortfall in dimensions and their reaction was stand up and wanted to get it correct. So they reached out and requested that they be supplied with a complete original box since they apparently did not have the interior cover piece to ensure the proper fit of the heater core in the first place (in fact, it looks like they used the heater core being reproduced by original auto air rather than one made in their own shop), so Wyatt is going to supply the complete box to send to them to get it all correct. The teamwork between myself, Tim and Wyatt is the route we are taking to get what we need. We don't intend to sit still until we get what we need for our fuselage C bodies.

By comparison, you get screwed and do nothing about it apparently and while we are working our way through this process spending a lot of time and our personal money to make this work, you are sitting on the sidelines insisting it will all fail. But if we had heeded your advice, we would end up with nothing that works as a complete system for our cars.

You have been trying consistently to undermine our efforts to work with a vendor that for the first time that I have seen, showed a condenser that actually looked like it would be an exact fit from the photos they showed with no modifications needed and so I bought it and installed it in one of my cars (it fit right in) and it worked better than any fuselage C body a/c system I have ever had, largely because it is more efficient to be able to use the 134 refrigerant in it and has to be able to withstand the higher pressures of the 134 systems than the original condensers.

So we have proceeded in good faith working with this company and our reasonable combined good judgment will yield yet, hopefully, a correct complete system.

Guys like you end up losing because you are unwilling to do the hard work and take reasonable risks based on good judgments to proceed based on a review of the merits and work back and forth with a competent and well motivated company to get what we need. Yeah, it is hard work and takes a lot of our personal time, but we love our cars enough to pursue it to the end. That is what leads to success.

Sitting on your hands and crying doesn't do it. Your one line effort to rewrite your consistent negative history to undermine our will and judgements doesn't cut it - hard work and using reasonable judgment to take further risks working with a competent well-intended vendor does.

We still do not have it in the bag until everything is mounted and the performance tests are made, but we will keep working towards the goal.
 
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I was looking at this listing the other day to see if there would be similar issues. Unfortunately all 3 of the pictures posted are of the same side.

I don't know John if that box would work with a slab side vehicle such as yours, but the tubes in and out of that heater core definitely would not work in a fuselage C body.

Since they supplied Tim with a correct layout that could work for his fuselage C body if the dimensions were constained about 1/4 inch, they need to update their listing with the correct applications. 69 - 73 models should be grouped together while I believe the 65 - 68 models might work with what they have shown.
 
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I swear you are part owner of that company. and 'we'? Did you offer to pay for a core for Tim or send boxes to AC Global for them to make correct products? If you did, kudos!
I chose to support a local, struggling guy to have mine repaired. And I wish I had done that first and only.
 
I swear you are part owner of that company. and 'we'? Did you offer to pay for a core for Tim or send boxes to AC Global for them to make correct products? If you did, kudos!
I chose to support a local, struggling guy to have mine repaired. And I wish I had done that first and only.

I have nothing to do with the company and have never spoken to them directly, and yes, I did support Tim quite a bit in helping him get to the goal yet, as will Wyatt.
More bad judgement.

If you are satisfied with a pieced together heater core, fine.

What do you do when your condenser or evaporator fails? Lean on our hard work despite your consistent efforts to kill it?

Have you ever been able to remove a condenser from one of our fuselage C bodies and be able to save it, particularly on the end piece that attaches to the receiver-drier? Good luck.
 
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Steve,
I simply wanted the year stated up front in the thread for later down the road.

John, I am not sure what model years they supply since I am not intimately familar with what a heater core from a slab side looks like, but I think I have an nos one for my 300L that looks like the one you posted was in the company's arsenal as well. I also do not believe they even know what models years the components cover and for a company making these kinds of parts for many models, it is probably next to impossible for them to even know the applications correctly. I just know for sure that they are showing components for the 69-73 fuselage models and I believe the core you displayed is the slab side models but have never had one of those apart (all I do know about them is they apparently have two heater valves in the system). I also have no idea what a formal heater core would look like since I would be terrified to tear into one of those dashes from what I have seen.
 
I've been in contact with AC Global over the past week to letting them know the heater box arrived at the LA USPS regional facility on 4/25, and told them they should have it in a day or two.
A few days later, after checking the tracking number, the box had not moved since it got to LA. Yesterday I saw it left one facility to go to a different fascility on 4/29, so I sent AC Global a message to give them a heads up on the delay. They also had my tracking number, and mentioned they would call USPS and/or open up a claim with them.
I was going to wait until Monday to check again, but instead I just checked the tracking number and it finally is back in transit.

Being unaware of any delays in service with the California postal service, the only other possible reason I thought of why it was delayed, was it might have gone through an x-ray scanner and some one checking the images may of thought, WTF is that??:rofl: Maybe that's why it went to a 2nd LA facility.
FWIW, AC Global did mention they are looking forward to receiving the heater box so they can learn where to make adjustments to the heater core they sell.

DATE TIME LOCATION STATUS
May 2 7:17 AM Los Angeles Ca Network Distribution Center Departed USPS regional destination facility
Apr 29 12:00 AM In transit to next facility
Apr 25 1:42 PM Los Angeles Ca Network Distribution Center Arrived at USPS regional facility
Apr 22 5:53 AM Des Moines Ia Network Distribution Center Departed USPS regional facility
Apr 22 2:01 AM Des Moines Ia Network Distribution Center Arrived at USPS regional origin facility
 
I got some good news from AC Global today. They mentioned they have redesigned the heater core to fit the heater box I mailed to them via @71Polara383 parts stash, and was able to fit it with their evaporator in it. I have asked them to email pics to me to see how well the two boxes seal together.
They have already made the aluminum HC, and are working on making a copper HC to fit as well.
Not sure if it makes any difference, but I've asked them if they can make one in brass too.
This is encouraging news. Hopefully it will help solve one of the many the hard to find "off the shelf" products, for C body owners.
 
I hope to get another 50yrs out of mine so that it's someone else's concern, but it is good news!
 
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