2013 and up Chrysler Headrest Investigation

WOT440

WOT440

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Not sure if this has been discussed. Thought I would share. This happened to my wife's 2015 Durango. Luckily no one was hurt. I'm going to follow up on this as we just purchased this vehicle two months ago. I would suggest removing the headrest as I did, as a safety precaution until this issue is resolved. Removal is easy and should take only a few minutes. BTW the title of this thread should read 2010 through 2018

2010-2018 Dodge Journey; 2010-2011 Dodge Nitro; 2010-2012 Jeep Liberty; 2010-2017 Jeep Patriot or Compass; 2010-2012 Dodge Caliber; 2010-2018 Dodge Caravan; 2011-2018 Dodge Ram C/V 2011-2018 Dodge Durango; 2011-2018 Jeep Grand Cherokee; 2010-2014 Sebring/Avenger; 2011-2018 Chrysler Town & Country; 2011-2018 Chrysler 200; and 2011-2018 Chrysler 300

Federal Investigators Looking Into ‘Popping' Headrest Complaints With Some Jeep, Dodge Vehicles


Some Say Chrysler Headrests are Smacking People in the Head


Class Action: ‘Hundreds of Thousands’ of Dodge, Jeep, Chrysler Vehicles Equipped with Defective Active Head Restraints
 
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Happened to my sister in law's Caravan...went off when she was just cruising...scared the hell out of her...dealer would not replace the deployed bag and didn't even comment on the defective deployment.
 
Looks like I'm alright for now. So far the list of affected vehicles is only up to the 2018 model year. I wonder if there was a running change made, or the '19s and '20s are just waiting for this to start happening.
 
I've taken the headrest apart and removed the springs. Still working on re-assembly. I'll post some pictures if any one needs them.
 
So after a few of hours, I've managed to get the one of the headrest apart...remove the deployment springs and re-assemble, without breaking anything. Have one more to complete. Feeling reassured there will be no unwelcomed deployment while driving.
 
I've decided it may not be in my best interest to explain how to dis-arm a vehicle safety device on the WWW. for obvious reasons. Anyone with questions, should feel free to PM me, and I will be happy to help whatever way I can.
 
If this problem is fixed on the 2019 Durango's then why can't the dealer replace mine in my 2018 with the 2019's. I think the seats are the same.
 
azblackhemi said:
If this problem is fixed on the 2019 Durango's then why can't the dealer replace mine in my 2018 with the 2019's. I think the seats are the same.
Click to expand...
Because it hasn't broke yet
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