"Kids on phones, adults (now) too". Communications are now faster and more available than ever. Each generation has their platform of choice, from land-line telephone to totally wireless. No doubt aided and assisted by the fact that Apple products usually have not had USB ports, to get everybody thinking "wireless" rather than "wired", possibly? As things have progressed, most wireless connections are faster than any wired connection could have ever hoped to be. BTAIM
But contrary to what some segments of the car hobby are experiencing, there seem to be mre younger people in the Mopar Hobby, from what I've noticed here and at places like Mopar Nats (when I was going every year from about '88-'05). Enough so that they intiated a "Young Guns" car show class. One year, a group of high school shop class guys took a somewhat worthless Plymouth Reliant and did some amazing custom work on it (Suicide Doors, a custom paint scheme that would rival many high-end shops work, custom interior that was not "store bought") that was truly amazing from such a young group, it seems. BUT they obviously had a passionate administration to allow this to happen, plus some great mentors, too. And that was not the only one!
Social media can be our friend in spreading the passion of cars to younger generations, archived on Internet platforms for all to see in real time and into the future. A passion that makes others want to join the fun, too. A benefit of forums such as THESE, where sharing of experiences and information can help speed others in their quest to repair/restore their vehicles more easily. Generally with less cost, fewer mistakes, and to a higher degree of execution than what we might have done before "instant communicaitons" existed (other than those of our observing friends who might have said something like "You DUMMY! What'd you do that for? You should have known better . . .!" We've all seen that happen, I suspect, at one time or another, whether it was us or a friend.
The observed problem is when people start to rely on social media for information too heavily and don't do their own due dilligence in looking for answers first or seek to understand why what they find is operative. It seems that even high-OEM-trained dealership techs, when presented with a problem they are having issue with, willy frpom quickly call "Tech Assistance" for help. The one positive thing is that that call generates a Case Number for the issue and also builds a data base on the issue should anybody else have something similar happen to them. That's gpod for everybody, BUT then Tech Assiatance will then usually relay a laundry list of parts to fix the issue, probably from some Trouble Tree of sorts, without regard of if the vehicle has a low resale value or is in its first model year. Then looking at that parts list (which they dutifully order from their parts department), they can fail to better diagnose the issue before they do that. That just delays things a few days, meaning more warranty loan car expenses, at the very least. When, in the case I know about, a switch to make things work was not diagnosed as failed until all of the parts arrived a week later, when the switch was the only part of that long list that was available locally. There's a reason it was available locally and everything else was not, but the tech did not understand that, dutifully following Tech Assistance's instructions.
Which gets to "Allocation of Blame", as I see it. And this was an older tech, too! But when we were doing Service to Midnight (which was my parts gig, at the time), we had some younger techs that would have back-probed the switch to see if it was working, or at least removed it to check its functional continuity, plus the integrity of the wiring harness, too. Using the Internet-based service information which GM went to in the later 1980s or so, as their guide.
Earlier this year, we toured a high-end restoration shop. The serviced manager told us that they were looking for two good young techs to hire. He went to a similar high-level auto trade school. Their operative had selected a handful of possibilities for the service manager to interview. The school's contact told a story of a young student. His task was to look for an oil leak on a customer's vehicle (a late-model GM 4wd pickup). The student found the truck, got a creeper, and slid under it. Fifteen minutes later, the instructor went to check on his progress. The student had spent that time on YouTube looking for guidance on the inspection. We all laughed and shook our heads at that one.
That particular shop can do anything. Metal fab, no-bondo body repairs, great paint quality, and needs people who can do these things (which many of the weekend car shows make look simple and quick!) on their own. Quite amazing, but at $100.00/hr and each vehicle could represent an average of 125 hours each, with a waiting list several months long, there can be money to be made with/by competent employees. At that time, they were looking for a bigger place than the old van conversion building they were in.
Personally, I see promise in the current younger generations. WE need to ensure they have/get good guidance so that they can succeed in whatever they desire to do, especially if it involves CARS. Many schools are now specializing in repairs for older cars, some supported and promioted by companies such as Hagerty Insurance. Finding one that is truly sustainable is important and "the trick", as many have come and gone over the past decade or so. One is at LeMay, America's Car Museum in the northwest region of the USA, for example. There are others which are associated with larger car musems, I believe, which have come into existence lately?
Best wishes for a better 2021!
CBODY67