Restoration Parts Resource

darth_linux

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Joined
Oct 9, 2022
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Location
Spokane, WA
Horrible experience with this company. Ordered a washer pump. Got an invoice showing the part was ordered and paid for. A week went by, I asked for an update. No response. 4 more days go by, again I ask for an update. No reply. 2 weeks go by, I send an email telling them that unless I get some sort of response by close of business the next day, I'd be filing a claim with my credit card. Nothing.

Yesterday I filed a claim and was issued a refund. Today I get an email from RPR - YOUR PART HAS SHIPPED!

I'll be sending it back for a refund. Terrible service.

Anyone else experience this, or perhaps the opposite?

Caveat Emptor!
 
Never used them, thanks to your post, I probably never will, now.
 
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