tbm3fan
Old Man with a Hat
Since having replaced the front end steering components and ball joints I knew I would have to get an alignment. Don't have a lot of free days to do it on so need to plan ahead for this. Called the place where I had gotten tires for three cars, with very good prices, to check it out. Told it was best to call at the beginning of the week to get the first time of 8am on Saturday.
So call this past Tuesday morning to schedule the Dodge and then the wife's Sable with a new suspension. We arrive at 7:55am which is not something I prefer doing on a Saturday morning but it is for a good reason. They are going to take the Sable first and after that the Dodge. I hand them the specs I want for the Dodge and it is stapled to the work order. Wife sits down and I go out to stand by the car parked off to the side so no one can get near it. Two older fellows did walk up and ask what year it was and talk about their Mopars. One a GTX and the other a Charger.
My wife's car done and they mention drilling out the welds at the top for some caster adjustment. Tell them that is not going to happen as we are close enough. My car goes back and eventually comes out and the fellow who moved it back goes my car did really well. Shows me the sheet and I immediately see green in the camber column and half the caster I asked for. The car was set to old factory specs which I said not to. Takes the car back and then back out front again.
I go in and ask what is going on. Counter guy says that there are two other cars ahead now so I would have to wait especially since I didn't have an appointment. WTF! Told him this car was scheduled Tuesday am first and then the Sable. Tell him they can either put it ahead and finish correctly or tear up the work order and I am out of here. He then tells me people do make mistakes. Really? What happens if I have to dig out a foreign body from your eye and start on the wrong eye? Oops, sorry? Blank look at me and I say I thought so and on top of it I get sued.
So work order torn up, pay me wife's and leave. The ironic thing is they have a very good reputation but they fell down here. On top of that they know I have a lot of cars and one they did an estimate for new tires this summer. Tires they will not be doing. So head home to sit down and eat my breakfast at 11am.
So call this past Tuesday morning to schedule the Dodge and then the wife's Sable with a new suspension. We arrive at 7:55am which is not something I prefer doing on a Saturday morning but it is for a good reason. They are going to take the Sable first and after that the Dodge. I hand them the specs I want for the Dodge and it is stapled to the work order. Wife sits down and I go out to stand by the car parked off to the side so no one can get near it. Two older fellows did walk up and ask what year it was and talk about their Mopars. One a GTX and the other a Charger.
My wife's car done and they mention drilling out the welds at the top for some caster adjustment. Tell them that is not going to happen as we are close enough. My car goes back and eventually comes out and the fellow who moved it back goes my car did really well. Shows me the sheet and I immediately see green in the camber column and half the caster I asked for. The car was set to old factory specs which I said not to. Takes the car back and then back out front again.
I go in and ask what is going on. Counter guy says that there are two other cars ahead now so I would have to wait especially since I didn't have an appointment. WTF! Told him this car was scheduled Tuesday am first and then the Sable. Tell him they can either put it ahead and finish correctly or tear up the work order and I am out of here. He then tells me people do make mistakes. Really? What happens if I have to dig out a foreign body from your eye and start on the wrong eye? Oops, sorry? Blank look at me and I say I thought so and on top of it I get sued.
So work order torn up, pay me wife's and leave. The ironic thing is they have a very good reputation but they fell down here. On top of that they know I have a lot of cars and one they did an estimate for new tires this summer. Tires they will not be doing. So head home to sit down and eat my breakfast at 11am.